Returns & Exchanges
We want you to feel as good as you look, which is why we offer a 100% satisfaction guarantee on your first pair of Culprit underwear. If you aren't completely satisfied with your fit or style, we’ll make it right with a seamless return or exchange within 30 days of purchase.
Visit the Returns Portal
Head over to our online returns center and enter your order number and zip code to start the process.
Choose Your Resolution
Select whether you would like to exchange your item for a different size or color, or receive a refund to your original payment method.
Print Your Label
Download and print the prepaid shipping label provided by our system and securely package your items.
Ship It Back
Drop your package off at any authorized carrier location; once we receive it, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing